Good service!I've used Aladdin three seasons now: Furnace, A/C, Furnace.I liked it when the same guy came out the first two times. You know, kind of like he knew what he did last time and what he was looking for, etc. Still, this technician, Derk, was just as professional and thorough.Bottom line: I hope Derk comes out for A/C inspection in spring (or summer) and again next fall/winter and so on.
This is our first experience with Aladdin Heating & Cooling. They were recommended by a family member for the old boiler furnace. We are very pleased and can rest comfortably after their inspection. Aladdin H&C staff is very helpful, friendly, and their services are reasonably priced. We highly recommend them and will continue to give them our business!
09/29/2022The Aladdin serviceman came in to do my furnace. Noting the age of the furnace, and also the age of the air-conditioning unit, he suggested I talk to the Aladdin salesperson to discuss what options were available to me.10/01/2022The Aladdin salesperson arrived on time and discussed my options. He suggested we also considered a new hot water heater (my current heater was almost 20 years old). He gave me my various alternative. I then selected the installation i would purchase. He left with my complete understanding of what I was purchasing and cost.10/03/2022The Aladdin crew arrived on time Monday morning and worked consistently from 8 AM until 2:30 when their work was completed. When they left I had heat and hot water. (I was not running the air conditioning -- it is October!!)
Aladdin has taken care of my heating and cooling needs for 35 years through two houses. A service call on Monday uncovered the need to replace my A/C and furnace. The sales rep priced the job on Tuesday and new high efficiency units were installed on Wednesday. As always, my needs became their priority. The installers were professional, friendly and obvious experts in their trade making the installation seamless.
Dave spent time with me explaining the sizing of each of my two new furnaces and two new air conditioning units. I felt very comfortable with what I was buying. Other vendors said this is what you need and waited for a call back. Their price was very competitive. The day of the install went very smooth. Four trucks and six guys showed up. They replaced everything by the end of the day. Workmanship was fantastic. Cleanup was great. Instructions and more education around the system was great. They even organized an electrician to come an update all of my electrical to support the new systems and get up to code. Feel very comfortable with my decision and their work. A great organization to work with.