Novi, Farmington, Farmington Hills, Southfield, Oak Park, Ferndale, Beverly Hills, Berkley, Royal Oak, Birmingham, Bloomfield Twp., Bloomfield Hills, West Bloomfield, Madison Heights, Clawson, Sterling Heights, Warren, Troy, St. Clair Shores, Grosse Pointe, Grosse Pointe Woods, Grosse Pointe Farms, Grosse Pointe Park, Detroit, Utica, Shelby Twp., Rochester, Rochester Hills, Auburn Hills, Lake Orion, Oxford, and Clarkston.
No matter what we need or which technician comes out to assist us, this company will always be our “go to”! We found them when we needed service back in 2013 and then ended up purchasing a new high efficiency furnace and a/c unit from them in 2015! Their work is always outstanding and the techs are very helpful and knowledgeable! We couldn’t be happier clients!
Dan and his team did an excellent job replacing my 33 years old furnace and Ac system for a fair price. He was very efficient and knowledgeable explained everything to me about the new furnace and Ac. They were very professional during the installation and they cleaned everything behind. I will recommend Aladdin heating &cooling👍
Great support from Aladdin! I have an old boiler system that started to soot up and had flames rolling out of it. I had to call Aladdin after-hours, where they came by the same day and cleaned my system on a cold day. I wouldn't have had heat for the rest of the weekend if it wasn't for them. They recommended that I did a full boiler cleaning during business hours after verifying that my boiler was temporarily fixed to save me some money. I appreciate this team!!
We had our annual furnace check up with Aladdin technician Dennis on October 22. Dennis wore his mask and put on paper booties to cover his shoes. He took the time to explain what he was doing and why, especially when it came to cleaning certain parts of the furnace. He also answered my questions and showed he was knowledgeable and explained things easily.We used Aladdin for our previous house and had them install a new HVAC in our current home. Always pleased with the office staff, the estimators and the service technicians.
We had Aladdin come out to repair a bad circuit board on our Carrier furnace. The first guy that came out was great. He diagnosed the issue in a few minutes, ordered the part (under warranty) and even put up our new thermostat. We paid the $105 service call, plus a half-hour of labor for the thermostat. 5 stars for him. The second guy was less great, and we had a dispute over the cost. I called the office and spoke to Mike, who just made it (much) worse. But... today, I received a call from Dave. He was very reasonable, better explained things, and listened to what we had to say. We ended up paying the bill in full because it was the right thing to do. Aladdin has always been fair and provided great service in the past. This was the first misunderstanding and Dave handled it very professionally.